I paid my subscription in advance and after 4 months of trying again and again I decided to cancel the account, but it turns out I can’t get my money back.
I spent more than 10 Hs on the phone trying to get my zipcard shipped to the correct address, not only did they not ship it to the correct address but also on 8 different occasions told me they had te sent it and only did so once!! I kept calling and they would keep telling me they would ship it again only to find out on my next call that the card was never sent. Never in my life have I seen a company so disinterested in there customers. I would rather spend more money and know that I am driving a safe vehicle and not be (greatly) inconvenienced. Purchasing a car is out of my budget, but my experience has been so bad with Zipcar that I am considering it. I am often told that I will receive “credits” for these inconveniences but they never appear on my account. The worst part is that when there is a problem, you are put on hold for a ridiculously long time and eventually connected with a person with an accent so thick, he or she is often unintelligible. Many times vehicles have been low on fuel (given the other huge problems I have started to overlook this). I rented a nice SUV to go to a friends wedding a year prior and it smelled like pot and the back seat was coated with a Vaseline or jelly-like substance. In the intervening months, I have driven cars that reeked of marajuana smoke, cigarette smoke and littered with trash.
The person who responded deemed the battery to have been tampered with. Last year in May, a car with a damaged battery died in my parents driveway and had to be towed away (Happy Mother’s Day Mom). My most recent trip was in a vehicle with a front slashed tire and two rear bald tires. Guess it’s time to consider getting a vehicle kinda miss having my own. Anyway, I finally got vehicle started - and out of the garage with a $5.00 parking charge (usually cost $2-3) not that big a deal/difference just annoying.
Zipcar call zip#
This was suppose to be a quick dash to the supermarket and Home Depot.2 hours maybe 2.5, not shopping, picking up specific items - in and out, waiting on line would be most of time.Īnd yet everyone at Zip was friendly courteous and unconcerned about me being stranded/inconvenienced if ya know what I mean. Hmmm, credit (not refund) for a car I’m not able to use, extend my time while i stay with unusable vehicle waiting for a tow truck that never came? The best offer - we’ll credit you and extend your time. Received suggestions like get someone to help you push it closer to entrance/exit to make connectivity (I’m a small woman - in NY, in Brooklyn, really,?) also, if you pay for help get a receipt.huh? Gee sir thank u for going out of your way, can I give you a few dollars and oh btw I’ll need a receipt even though it’s not my car and I’ve been waiting for over an hour for a call on a tow truck - smh/really deep sigh. Interesting experience today - the car I was using wouldn’t start in an under ground garage at local mall because there wasn’t a satellite connection. Join our million members and give us a try! Let us know what you think, tell a friend, and rate us, too. To hear what current members are saying and join the conversation, find us on Facebook or Twitter To learn more about Zipcar or to sign up, visit. Then join to reserve, honk, and unlock Zipcars with your iPhone. More information is available at .ĭownload the app to see which Zipcars live near you and learn more about the service. (Nasdaq: CAR), a leading global provider of vehicle rental services. Zipcar is a subsidiary of Avis Budget Group, Inc. With its wide variety of self-service vehicles available by the hour or day, Zipcar brings freedom, flexibility, and convenience to urban areas and university campuses in over 500 cities and towns across Canada, France, Spain, Taiwan, Turkey, the United Kingdom, and the United States.
Zipcar is the world’s leading car-sharing network, driven by a mission to enable simple and responsible urban living. The open road awaits!ĩ GREAT THINGS MEMBERS CAN DO WITH THE APP:Ģ) Choose from a variety of vehicles-sedans, hybrids, vans, and moreģ) Sort cars by available time, make, and modelĦ) Easily locate your reserved Zipcar by honking its hornĨ) Tap to speak to the friendly local Zipcar teamĩ) Change, extend, or cancel reservations on the go *See web site for detailsĭownload the app now. Gas, mileage, dedicated parking, and insurance options* are included in every reservation.
Zipcar call free#
With the free Zipcar app, you can find cars and vans in your neighborhood and across the globe–and (if you're a member) reserve and unlock them, too.
0 kommentar(er)
